ibis Hamilton Tainui

I arrived on my birthday and received a little treat in the form of a small plate of cake from the staff members. I didn't catch their names, but it was the female staff members working at around 3:30pm on 12th September. The room itself is what I expect from Ibis (which is a good thing), and offered a good view of the bridge and river that is behind the hotel. Finally, the staff were very quick to respond when, on my first night, another person staying at the hotel thought it would be appropriate to have a phone conversation, with the speaker on, at around 4am. They came up within seconds and told her to go back in her room. Some other hotels don't bother when you complain about this sort of thing and tell you that you need to do it yourself.

The location was great. Staff were helpful with parking advice given all parks were gone. Decor was nice. Appreciated the complimentary late checkout. Checkin and out was quick and easy. My nigthowl toasted sandwich was yum along with the salad. Grateful to have a printed menu available vs trying QR code one.

The room was great, very modern & comfortable, had everything we needed for the time we were there.

The location with regards to the event we were attending was great. Everything was well explained and well laid out by the staff. All staff were kind, obliging and courteous.

I have stayed here twice now and I love the location, restaurant and bar. The rooms are always clean. Staff are very helpful and welcoming. Rooms are clean and in good overall condition. Location is prime. Overall I do reckon to friends and family when they're travelling to Hamilton.